Firestone Complete Auto Care
Sales and Service Specialist
Northfield, Ohio•Full-time
$16 - $21 hourly
$16 - $21 hourly
About the Job
The retail Sales and Service Specialist (SSS) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within BSRO.
Responsibilities:
Responsibilities:
- This role is primarily responsible for serving the Boss (customer) through assessing the Bosses' needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring Boss satisfaction through thorough and timely completion of services.
- Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the Boss and efficiently completing basic vehicle service tasks as required.